We want to make sure our chocolates live up to your expected high standards, so if you have bought or received a box of our chocolates and were either extremely pleased, or not entirely happy with them, then please get in touch with us. We would love your feedback.
Unfortunately we do not currently accept orders to be delivered outside of the UK.
We must receive whole payment of the price for the products that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
Customers are requested to provide us with their correct address details they wish the products to be sent to. Should there be any error in the details provided for the recipient or for the amount to pay, we cannot be held responsible for the failure to deliver. Please make sure you are happy with the details we receive through PayPal. Charges related to forwarding or reshipping the package to another recipient or to a different delivery address will be the responsibility of the customer. We will check and approve all orders before committing to the order.
In the event that we cannot satisfy your order due to stock or unavailability, we will contact you to offer you an alternative.
The right to cancel of 14 days does not apply to this contract due to the perishable nature of our products.
Modification to the order or cancellation by the customer may be accepted whist the order is being prepared only. In the case of an accepted cancellation, the charges will be refunded. However, a discretionary fee may be applied for administrative cancellation charges. Once the order is packaged and handed over to the carrier, no modifications or cancellations may be accepted and the charges will not be refunded.
Privacy & Security
JK FINE CHOCOLATES do not store financial credit or debit card information. We will never see this information because PayPal hold this secure for your safety when buying goods online.
Payment, Pricing & Promotions
To be accepted, your order must be paid for in full. Orders not paid for cannot be delivered. Payments are made immediately on order using PayPal. The currency used for the transaction is the British pounds. We can not accept orders from outside of the UK. JK FINE CHOCOLATES do not store financial credit or debit card information. All prices are specified on this website are in British pounds. Prices do not include delivery charges. Delivery charges are set in regards to the total order cost.
PLEASE NOTE: ALL OF OUR PRODUCTS ARE GLUTEN FREE. HOWEVER, ALL FOOD PRODUCTS FEATURED ARE MADE IN A KITCHEN THAT USES NUTS, DAIRY AND GLUTEN PRODUCTS. All PREVENTATIVE MEASURES ARE TAKEN TO ENSURE NO CROSS CONTAMINATION.
Acceptance of Terms and Conditions
By placing an order for goods or services featured on our website you are deemed to have accepted all our terms and conditions as governing your order. If you do not agree to all terms and conditions specified you must not order from us.
Registered Business and Trade Mark
JK FINE CHOCOLATES is Trade Marked and may not be stored or reproduced in any form whatsoever without prior written permission of
JK FINE CHOCOLATES
Regulation (EC) No. 852/2004